Privacy Policy

1. Introduction

Alpha Step Co-Living (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visitAlpha Step Co-Living or contact us about housing, how we use it, and the choices you have. By using our website or submitting an inquiry, you consent to the practices described here.

2. Information We Collect

We may collect the following types of information:

• Contact details you provide directly, such as your name, phone number, and email address when you submit an inquiry or application.
• Housing & screening information relevant to determining fit for shared housing, shared at your discretion during the screening process.
• Communications you exchange with us by phone, email, or through our contact forms.
• Usage data such as pages visited and device/browser information collected automatically when you browse our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your housing inquiries and schedule screening calls.
• Assess whether shared housing is an appropriate fit for an applicant.
• Communicate about availability, fees, move-in logistics, and resident agreements.
• Maintain a safe, substance-free environment for our residents.
• Comply with legal obligations and applicable fair housing laws.

4. How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate (such as phone or email providers), when required by law, or with referral partners you have authorized (such as a case manager or agency) to coordinate a placement. Exact home addresses are shared only after screening, to protect resident privacy.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to safeguard your information using industry-standard practices.

6. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also decline to provide certain information, though that may limit our ability to process an inquiry or application.

7. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and understand how the site is used. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our site after a change indicates your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: